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      • How do I get my shipping details?

        Shipping details will be sent to you on your registered email once the order is dispatched from warehouse.

      • How much time does it take to deliver the package?

        It usually takes 4-5 working days to deliver. However, the delivery time also depends on your location. For Delhi and Mumbai, the delivery time is 3 days, while for Southern and Eastern India it normally takes 6-7 working days to deliver.

      • What courier service is the package delivered through?

        We are partnered with Delhivery for deliveries. Sometimes we also use other courier services for remote locations.

      • When will my package arrive?

        It depends on location and usually it takes 3-5 days after product is ordered.

      • How do I change my shipping address in my account?

        You can edit your shipping or billing address by clicking on 'Logged in as Name' after login, on the top right of the page. If you have troubles logging in just write to us at customercare@melissaindia.com.

      • Do you offer international shipping?

        As of now we don’t. But in future we are looking forward to ship to other International locations.

      • The couriers mentioned on site are not available in my area. How can you deliver the package?

        In such cases, we will send the package via speed post or via another courier service that is available in your area.

      • What if I am not at home when the parcel is delivered?

        Our courier person will try to connect with you before they come, so you are prepared. In case no one is available at the mentioned address at the time of delivery, they would reconnect with you and deliver at an alternative day/time.

      • Can you deliver to a different address than my shipping address after placing an order?

        Yes this can be done. You need to email us and give the details soon after order is placed. We can definitely deliver to a different address but the changes have to be made within 24 hours of placing an order. Once the product is shipped, we can't change the delivery address.

      • Are there any shipping charges?

        Yes, there is shipping charge applied.

      • I am going out of town, can you expedite my delivery?

        We can expedite your shipping if you let us know within 24 hours of placing your order by writing to us at customercare@melissaindia.com.

      • Can I get deliveries on all days of the week?

        We deliver on 6 days of the week except Sunday.

    If you think we have not answered your query, please write to us at customercare@melissaindia.com or text on our business what's app at +91 97020 25740 Enviably Me India Private Limited Business Infinity Park, #H221, 2nd Floor, Suite No 201, Noida sector -63, Uttar Pradesh - 201307
    We value our customers and we also value our hard working team. Please be kind to our staff and have patience with responses. All your queries will be answered by our customer service desk. We appreciate your kind support.